As Empowered approaches its 20th anniversary, Darren Liles talks about his new role as Co-CEO and Empowered’s leading position in the sector
You recently took on the new role as Co-CEO: can you tell us about this change and why it came about? 2024 was a groundbreaking year for the Empowered Group, with new strategic opportunities and significant growth. To best support our ongoing growth in 2025 and beyond and shape our organisation for the future we […]
Evolving A Wireless LAN Infrastructure
We understand that our partners are with their customers day in and day out, helping them design and implement their IT digital transformation strategies. To ensure that their workforce remains flexible, agile and capable in their working environments, one key component of their infrastructure remains their Wireless LAN infrastructure. At Empowered we understand that as your […]
Supporting the adoption of SDWAN
The Challenge When it comes to the installation of a customer’s new SDWAN solution, to ensure a first-class customer experience and an optimised commercial proposition, MSP provisioning teams must closely synchronise all the key elements of the solution including: Ordering the last mile connection from wholesale providers. Ordering the router device. Arranging the installation service. […]
Extending the life of your telephony estate
The Challenge While most of the business world has made the move to a cloud-based telephony solution, there are some customers who remain loyal to their traditional on-premise PBX / Telephony systems. For these customers (many of which reside in public sector), it’s likely these systems have been running for many years. Some may have […]
Solving the complexities delivering internationally
The Challenge Delivering global IT projects presents most organisations with a unique set of challenges when managing complex transformation programmes. A key objective is always to drive delivery efficiencies through sound preparation, to enable real-time status reporting and selecting the right resources on the ground to get the job done, first time. Many larger companies […]
