Introduction
These benefits would include improvements in employee productivity and satisfaction, the creation of a more seamless communication and collaboration platform across the business and improved maintenance of the security and integrity of all systems and data.
The Microsoft Modern Workplace is one that operates using the suite of Microsoft 365 technologies and productivity applications that harness the power of the Cloud. Microsoft 365, includes Office 365, Windows 10 Enterprise, and Enterprise Mobility + Security and a variety of productivity and collaboration tools designed to support modern ways of working, to help facilitate digital transformation, and most importantly to keep their businesses secure.
To support Empowered’s partners in the rapid adoption of these technologies, Empowered has created a range of “off the shelf” deployment services which can be easily engaged and delivered with a customised selection build on a customer-by-customer basis.
EUD Deployment Services
Windows 2007 came to EOL/EOS in 2020 and at the start of 2023, 75% of businesses had made the leap to Windows 10. However, Windows 11 is still only approximately 20% of the total installed estate.
This leaves a large number of organisations still to make the transition and there will be further migration requirements for O365 / Intune for ongoing simplified user estate device management.
Empowered provides burst capacity and augmented technical delivery when this is determined as required.
We offer an established proposition with simplified fixed pricing, customised by the client with failure tolerance for missed appointments.
The types of services that the Enterprise Microsoft practice offers, which Empowered can also support when needed includes:
- Receipt of goods and logistics management
- Offsite imaging and build via VPN SCCM end point, USB or potentially white glove
- Delivery of goods to site in a structured just-in-time manner
- Handover of EUC devices in a manner that is customer aligned
- Floorwalking technical support / tech bar / training
- Desk builds for laptop docking stations / screen setup / peripherals
- Removal of redundant devices with recycling
Where Empowered Can Help
- Empowered works directly with its partners presales, design and delivery teams to undertake and assess each requirement
- The preferred pricing approach is fixed outcome per device
- Empowered can apply change delivery and control during the process and will assist the partner with the end client management during delivery
- Scalable teams can be deployed for a single client in any location
- Full event reporting from receipt to handover allowing accurate and effective mechanism for deployment
- We offer pre-built service options for partners delivering the gold standard
- The process is now a proven delivery model for Empowered’s partners: With approximately 60,000 new devices handed over to user by Empowered over the past 2 years
